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Container Label
By default containers are labeled as Locations when displayed within incident and maintenance events on the status page. You may choose to rename the label to something more suitable for your...
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Subscriber Management
Subscribers can sign up to receive status notifications using a variety of methods such as email, webhooks and more. Manage these subscribers from the Notifications tab within the Dashboard. From here,...
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Import History
Historic incidents and maintenances can be imported manually via the Dashboard or automatically with the Developer API. Web Dashboard Access the backfill function in the dashboard from the Incidents or...
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Status.io Brand Assets
Status.io Brand Assets Download all branding assets Full Logo Icon Mark Brand Colors Downloads Download all branding assets
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Add or Remove Infrastructure
The affected infrastructure can be modified for existing incidents. Click the edit icon next to Affected Infrastructure. 2. Add or remove any infrastructure. Notes: At least 1 component must be...
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Add or Remove Infrastructure
The affected infrastructure can be modified for existing maintenances. Click the edit icon next to Affected Infrastructure. 2. Add or remove any infrastructure. Notes: At least 1 component must be...
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Incident Overview
Incidents are used to track issues such as network outages, security events, app slowdowns or anything else that may negatively affect your users. The incident process is simple: Create the incident...
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Librato Metrics
Librato accounts use an API token for data sharing. Create the API token 1. Sign in to your Librato account 2. Select Integrations –> API Tokens 3. Click Generate New API Token and provide a name...
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Subscriber Compliance Tools
Subscriber Management Add, modify or remove subscribers from the Notifications tab in the Dashboard. Subscriber Disclaimers Enhance the subscriber form with disclaimer content. Links can be included...
View ArticleContacting Support
Status.io support is always available to help. Contact support via email at support@status.io. Optionally, access the Support tab from within the Status.io Dashboard.
View ArticleCustom Code Examples
Fully customize your status page by using custom HTML, CSS and JavaScript. Custom code can be used to change the look and feel of your status page, from minor changes such as fonts and colors, to...
View ArticleAccessibility
Status.io status pages are developed with accessibility in mind. VPAT® Status.io has completed the VPAT® (Voluntary Product Accessibility Template) Revised Section 508 Edition based on VPAT® Version...
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Getting Started Guide
This guide provides an overview of setting up a status page with Status.io. Status pages are not one-size-fits-all, so there are many advanced customization settings beyond the scope of this guide....
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Metrics
Metrics power the charts on your status page using your existing data sources. Send custom data to the metric using the Developer API or configure one of the supported data sources. Supported Data...
View ArticleSMS Notifications
Broadcast status updates via SMS to your subscribers anywhere on the planet. Overview Status.io does not charge extra for SMS messages. Instead we built integrations with Twilio and Vonage allowing...
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Vonage SMS Notifications
Broadcast status updates via SMS to your subscribers anywhere on the planet using your Vonage account. Beta Vonage SMS is currently in beta. The beta test is available to all customers. Please report...
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New Relic Monitoring
Connect your New Relic checks directly to components on your status page to control the status automatically. Alerts from New Relic cause a component to be marked as Service Disruption. Retrieve...
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Notification Logs
Subscriber notification logs are available for incident and maintenance updates. Click the notifications icon next to any incident or maintenance update. Then choose which notification logs to export....
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Email Blacklist
Email addresses are blacklisted due to a bounce or spam report. View any blacklisted email addresses from the Notifications / Email tab in the Status.io Dashboard. Email addresses can be removed from...
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Microsoft Teams
Subscribers can sign up to receive status notifications in their own Microsoft Teams channels. Multiple subscriptions can be created to receive notifications in multiple Microsoft Teams channels. Each...
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